Professional Standards forms
Start with the Complaint Assistant when you are unsure which process applies. The forms below represent common entry points and can be managed by staff through the AMS.
Complaint Assistant
Answer a few questions to identify the appropriate process and requirements.
RED Initial Questionnaire
Submit a concern for accelerated staff review and routing.
Ombudsman Request
Request informal broker assistance to clarify or resolve a misunderstanding.
Ethics Complaint
Review the formal complaint process, required narrative and supporting materials.
Mediation Request
Request a confidential, facilitated effort to reach a voluntary agreement.
Arbitration Request
Review eligibility, filing requirements and the formal hearing process.
Ethics Advocate Request
Request help understanding procedures, evidence and hearing preparation.